Return Policy

ALL SALES ARE FINAL. IN THE RARE EVENT THAT YOU RECEIVED THE INCORRECT ITEM OR YOUR PRODUCT ARRIVED DAMAGED, PLEASE EMAIL COLORSONER@GMAIL.COM. OUR ULTIMATE GOAL IS TO MAKE OUR CUSTOMERS HAPPY. WE STAND BEHIND OUR GOODS AND SERVICES, AND WANT CUSTOMERS TO BE SATISFIED WITH THEM.

WE'LL ALWAYS DO OUR BEST TO TAKE CARE OF CUSTOMERS—OUR PHILOSOPHY IS TO DEAL WITH THEM FAIRLY AND REASONABLY. WE HAVE LONG BELIEVED THAT WHEN WE TREAT OUR CUSTOMERS FAIRLY, THEY IN TURN ARE FAIR WITH US. IF WE CHOOSE TO PROVIDE A REIMBURSEMENT WE'LL ASK FOR PERSONAL IDENTIFICATION AND A REFUND WILL BE PROVIDED AT THE CURRENT PRICE ON STORE CREDIT.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at Colorsoner@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
In the rare event that you received the incorrect item or your product arrived damaged, you can always contact us for any exchange questions at Colorsoner@gmail.com.

Refunds
In the rare event that you received the incorrect item or your product arrived damaged, please contact us for further instructions. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.